Trails of Indochina’s Concierge & Assistance is dedicated to providing clients with personalised solutions to last-minute
requests including medical and non-medical assistance, and VIP services.
Thanks to our on-the-ground expertise and extensive network throughout Southeast Asia, we are able to respond to any
type of requests, whether for exclusive access or travel emergencies.
With our 24/7 Call Centre, you can be assured that our team will respond in a timely manner. Please contact
assistance@trailsofindochina.com for more information or call our assistance service hotline 24/7 at +84 28 3811 4881.
– Arrange last-minute reservations including flights, hotels, and
tours
– VIP and fast track service at all airports in Southeast Asia with
red carpet service
– Cash advance up to USD500
– Liaise with credit card companies if cards are lost, stolen or
compromised
– Lost luggage and clothing replacement (beyond travel insurance)
– Arrange chartered services such as a private jet, helicopter,
yacht or cruise
